Our Promises

At Elinens webstore, we make the promises to our customers that you can always shop at our store with complete confidence.

Price Matching*: We promise to always offer competitive prices and premium quality over the goods we list. Should you find a lower price for the same product in the online market place, we’ll happily match it.

Next Business Day delivery: We promise to provide a high standard of services including fast delivery of orders (99% orders will be delivered in next business day), trackable shipping and customer friendly services.

30 Days Return Policy: Our Promise is to ensure our customers are satisfied with their purchase. If you are not satisfied you can return it to us for exchange, refund or repair, in line with the our Return Policy.

Security Payment: We do not access and store customer credit card information. All payment transaction will be securely processed by Bank Host payment services provided by ANZ eGate or Paypal Express that are the safest online transaction practices. You will be absolutely confident when you make payment with elinens.com.au.